Legal
Privacy Policy
This policy explains what Venue IQ, by Culture Vulture, collects and how we use it.
What we collect
- — Venue information you submit through Venue IQ: venue name, location, type, capacity, positioning, event history, audience details, objectives, ambition and indicative budget.
- — Contact details: your name, role, email address and phone number.
- — Account information if you create an account, including your email address and authentication identifiers.
How we use it
- — To generate your venue analysis and event recommendations.
- — To contact you about your venue, your analysis and any project you choose to start.
- — To plan, coordinate and deliver Culture Vulture services you engage us for.
- — To improve how Venue IQ assesses venues.
Sharing
- — We do not sell your information.
- — We share information with service providers who help us operate this product and deliver projects — for example hosting, database, authentication and payment providers — only to the extent required.
- — Where a project requires it, relevant details may be shared with artists, agencies, production partners or vendors involved in your event.
Payments
- — Payments are processed by our payment provider. Card and banking details are handled by them, not by Culture Vulture, and we do not store them.
Retention and your choices
- — We keep venue and project information for as long as needed to serve you and to meet legal and accounting obligations.
- — You can ask us to access, correct or delete your information by contacting us.